Cheers

I had a great start to the morning. Just after 9:00 I had a phonecall from a woman whose flat we're selling. About 6 weeks ago while on a viewing some spanner of a bloke walked a load of black tar type stuff onto her new cream carpet and left dirty marks behind.

I remember flipping out, making him take his shoes off and wait outside while I got down on my hands and knees to scrub it out with a combination of a hoover, kitchen roll, water and fairy liquid.

It mostly came out so I left her a note and then later on phoned to apologise, she seemed OK. My boss was away and I didn't even mention it because she seemed fine about it and said she would get the rest of the stain out herself.

But no! She called this morning demanding compensation, basically she's after a new carpet, my boss (who I had to tell) and I went around there and the carpet is totally stained up everywhere now becuase it is so damn pale and you can't even see where out marks are becuase so many filthy feet have tramped up it, but she's insisting we replace it so what can you do? Luckily my boss is relatively OK about this but she is really trying her luck and we all know it.

As Alan Partridge would say... "SOME PEOPLE !" He cheers me up I thought I would share this picture I found on t'internet. Makes me want a nice cup of tea. I am drinking Roobois Earl Grey at the moment, it is so very refreshing you should try it. You can drink it with milk and it tastes like normal tea but somehow lighter and utterly delightful.